FREQUENTLY ASKED QUESTIONS

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  1. DO I NEED AN EPA 608 CARD TO PURCHASE REFRIGERANT ? AS LONG AS YOU EMPLOY AN EPA-CERTIFIED TECHNICIAN OR USE A CONTRACTOR THAT CAN FURNISH THE CARD WHEN ASKED, YOU CAN KEEP THAT CARD ON FILE. WE ARE 100% EPA COMPLIANT AND WANT TO ENSURE EVERYTHING IS DONE BY THE BOOK.
  2. WHERE IS THE REFRIGERANT SOURCED ? WE SOURCE FROM SOME OF THE LARGEST ALLOCATION HOLDERS IN THE USA. REST ASSURED WE ONLY SELL THE BEST QUALITY REFRIGERANT..
  3. WHAT SIZE DRUMS & TYPES OF REFRIGERANTS DO YOU CARRY ? WE SELL MAINLY DISPOSABLE 24LB, 25LB, & 30LB DRUMS IN PALLET QUANITIES. IF ANY SPECIAL REFRIGERANTS, OR 100LB CYLINDERS ARE NEEDED, WE CAN SOURCE THOSE ITEMS AS WELL.
  4. WHY BUY BULK REFRIGERANT? THERE ARE A TON OF BENEFITS TO BUYING BULK REFRIGERANT AS A GROCERY RETAILER. THE AVERAGE REFRIGERATION RACK IN THE USA LOSES ABOUT 1,000 LBS YEARLY, ALL IT TAKES IS ONE MAJOR BLOWOUT AND WITHOUT THAT REFRIGERANT, THE SYSTEM WON'T WORK. WAITING ON A CONTRACTOR OR YOUR IN-HOUSE EMPLOYEE TO GET REFRIGERANT COULD BE THE DIFFERENCE IN YOU LOSING ALL OF YOUR PRODUCT OR NOT. 
  5. HOW DO I AVOID REFRIGERANT THEFT? MANY OF OUR CUSTOMERS HAVE DEALT WITH THIS PROBLEM IN THE PAST AND WE'VE FOUND A SOLUTION. WE RECOMMEND LOCKING THE REFRIGERANT UP AND KEEPING A LOG BOOK ON-SITE WITH SEPARATE PALLET FOR THE EMPTY DRUMS. 
  6. WHEN CAN I EXPECT MY ORDER TO ARRIVE? FLORIDA: NEXT DAY. SOUTHEAST: 2-3 DAYS. MIDWEST: 3-4 DAYS.
  7. ARE THERE ANY FEES THAT WILL BE ADDED TO MY QUOTED PRICE? THE FULL PALLET PRICE WE QUOTE YOU IS THE DELIVERED PRICE. WE CHARGE AN ADDITIONAL 3% ON CREDIT CARDS AND AN ADDITONAL 5% ON HALF PALLETS.
  8. HOW MANY DRUMS COME ON A PALLET? 40
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